Emerson has launched Guardian™ Virtual Advisor, an AI-driven software tool designed to aid in comprehensive lifecycle management. Emerson’s Guardian Virtual Advisor merges AI with extensive industry knowledge to assist customers in quickly assessing and improving the efficiency of their automation systems, promoting smarter choices and operational excellence.
Lifecycle services offer an all-encompassing strategy for industrial clients to assist and sustain operations during the complete lifecycle of a facility – enabling them to enhance uptime, tackle operational inefficiencies, and safeguard their automation resources. Frost & Sullivan projects that the industrial sector faces over $1 trillion in global operational losses, leading to increased demand for lifecycle services.
For more than twenty years, Emerson’s Guardian Digital Platform has built an extensive collection of troubleshooting resources – however, manually searching through articles and reference materials hampers swift reactions to emerging problems, such as conducting system maintenance or handling security updates and new software launches. Guardian Virtual Advisor is a user-friendly, AI-driven tool that allows users to input questions in natural language and get clear answers along with links to relevant reference materials.
“When a user is in the middle of a task, they don’t want to read through thousands of knowledge base articles; they want the answer as soon as possible,” said Nina Golder, vice president of Emerson’s Guardian software and solutions. “Guardian Virtual Advisor quickly provides the direct answer to questions in conversational language, and delivers the referenced product information or system-specific hotfixes, saving valuable time and energy so teams can keep systems running at peak performance.”
Currently available today to manage DeltaV™ distributed control systems, Guardian Virtual Advisor will be extended to include Emerson’s other automation platforms, such as AMS and Ovation™. The Guardian Digital Platform and Guardian Virtual Advisor will play an increasingly critical role in accelerating time-to-market, reducing costs, maximizing asset utilization and eliminating operational risks.
Guardian Virtual Advisor is available to subscribers of Emerson’s product support through the Guardian Digital Platfor