The new Ewon Edge & Cloud by HMS Networks is a unified industrial connectivity platform designed for simple, secure remote access. By combining plug-and-play edge gateways with a cloud subscription service, it delivers seamless operational connectivity from day one.
This scalable solution allows OEMs and end users to deploy quickly while seamlessly upgrading to fleet management, advanced analytics, and data services. As digital conversion and business frameworks mature, operators gain much deeper visibility into asset efficiency.
Navigating the Servitization Trend in Manufacturing
Robust industrial connectivity has evolved into a strategic necessity for boosting operations and maintaining market leadership.
Recent market analytics highlight this transition:
- Post-sale services achieve over 10% annual growth, consistently beating new machinery sales.
- Gross margins for services can double the profitability of standard equipment transactions.
- Operating profit (EBIT) margins for complex machinery service can reach nearly four times higher.
- Merely 4% of original equipment manufacturers currently capture recurring income through digital service solutions.
At the same time, expectations among machine operators continue to evolve. They need instant remote support, real-time visibility of machine performance, and long-term, service-oriented relationships rather than one-off transactions.
The growing disconnect between market expectations and industrial capabilities highlights the need for secure, scalable connectivity as a critical foundation for modernization. In this environment, user experience is becoming an increasingly important factor in technology adoption.
To address these evolving needs, HMS Networks introduces a scalable platform that simplifies secure remote access and lays the foundation for future digital services and industrial applications.
A New Generation of Industrial Remote Access
Industrial companies face increasing pressure to maintain uptime, manage complex machine fleets, and comply with stricter cybersecurity requirements, including IEC 62443, NIS2, and ISO 27001.
The new Ewon Edge & Cloud platform addresses these challenges with:
- Secure, IT-aligned remote access with VPN, SSO (Single Sign-On), MFA (Multi-Factor Authentication), and comprehensive audit logs
- High-speed remote access delivering up to three times faster performance than the previous generation
- Centralized access governance for internal teams and external partners
- Standardized connectivity across machines, production lines, and sites
- Scalable deployment from a single machine to global operations
- Seamless edge‑to‑cloud integration for future analytics and digital services
“Industrial companies need remote access that is secure, simple, and built for real operational environments,” said Marco Bulacher, Strategic Product Manager – Access at HMS Networks. “With Ewon Edge & Cloud, we are delivering a platform that aligns with IT expectations while remaining true to the realities of OT.”
Designed for Machine Builders – Trusted by End Users
Ewon Edge & Cloud has been engineered to meet the needs of both machine builders and industrial end users.
For Machine Builders
- Faster troubleshooting and reduced service costs
- Secure, controlled access for service teams
- A scalable platform that grows with evolving machine builder needs
- A unified architecture that eliminates fragmented tools
For End Users
- Full control over third‑party access
- Standardized connectivity across multi‑vendor environments
- Improved uptime through faster diagnostics
- Compliance support for modern cybersecurity frameworks
- A user-centric platform that provides full control over user access and permissions